A complete solution for DMV needs

How Do I…

• Improve the customer’s experience• Improve customer flow

• Reduce wait times

• Ensure operational efficiencies

• Leverage technology

• Protect program integrity

• Measure office performance

• Integrate with existing systems

• Increase employee satisfaction

Opus Driver Knowledge

Road skills testing and scoring

Opus Driver Knowledge is an integral application for testing and monitoring Commercial Driver Licenses (CDL) and non-CDL driver proficiency, safety, and performance. Opus Driver Knowledge delivers significant cost savings to agencies by automating the processes involved in administering driver road skills tests.

Rugged portable devices are configured to guide the examiner through each step of the process. Routes, GPS coordinates, and examiner notes accompany the test record providing a thorough account of events.

Opus Driver Knowledge securely transmits testing activities, test scores, and electronic signatures in real time to a central database for future viewing, printing, auditing, and reporting.

Opus Driver Skills

Automated knowledge testing and scoring

Opus Driver Skills is a customizable, automated knowledge testing application for automobile, motorcycle, and commercial driver licenses.

Applicants take electronic exams on a touchscreen computer, and Opus Driver Skills intuitively walks them through the process. Opus Driver Skills can easily handle other types of knowledge testing, such as for professional licensing, employee training, student exams, and more.

Opus Driver Skills incorporates audio, video, and image files into the test questions to help applicants understand important topics. Tests can be presented in multiple languages to accommodate everyone. Results are score automatically, providing both examiners and applicants with a quick and accurate test processing service.

Opus Appointment Scheduling

Online appointment scheduling

The Opus applicant scheduler provides applicants, third-party administrators, and motor vehicle agencies with the ability to book, cancel, and reschedule appointments for various services online using a web browser and any popular computing device.

Customer Queueing and Flow

Customer service flow management

The innovative Opus customer service flow management system raises the level of efficiency when serving your customers by controlling and managing customer flow within your in-person service locations. The solution includes check-in, queue processing, administration, and reporting. Our application has been proven to reduce wait times and increase customer and employee satisfaction.